MP3 products are slowly becoming the de-facto standard for music distribution. MP3 devices have many advantages over CD’s. Find out more online! Click here for a large selection of MP3 products, as well as helpful MP3 information Enter here
These frequently asked questions (FAQ''s) are direct from our consumer relations specialists: I bought a product not too long ago and it''s not working right. What can I do? During the first 30 days of ownership, we will offer you a refund or exchange on most* products. After thirty days, since most early repair needs are covered under manufacturer''s warranty, simply bring your product to the nearest store or to one of our service centers for servicing.* Defective computer equipment may be returned within 14 days for exchange or refund and defective, opened software and music products may be exchanged for the same title within 30 days. See our In-Store Policies section for complete details.
Merchandise purchased on-line through our site (regardless of whether you picked it up at a store or had it delivered to your home), which meets the return guidelines above, may be returned via mail to our authorized return center. Before returning anything by mail to us, you first must obtain a Return Authorization ("RA"). Any returns mailed to us without a pre-approved RA may be refused without notice, automatically returned, and a handling fee assessed. An RA is good for 10 days. Please note you will be responsible for all shipping and insurance charges for returns, unless otherwise indicated. Stop by and see us.
Another dealer in town has a lower price on an item you carry, but is out of stock at the moment. Why won''t you honor their price? In order for us to match a lower price, the item must be immediately available from the competitor. If not, we must assume that the offer is not legitimate. Though rare, some retailers promote low prices on out-of-stock items to practice bait-and-switch tactics or to harm the competition. Don''t worry. If you purchase from us and within thirty days the competitor receives the item and still sells it for less, we''ll match the price! For every product we sell, we''ll match any advertised price from a local store stocking the same new item, available for sale with a manufacturer''s warranty and in a factory-sealed box. Even after your purchase, if you find a lower advertised price within 30 days, including our own sale prices, we''ll refund the difference.
MP3 products are slowly becoming the de-facto standard for music distribution. MP3 devices have many advantages over CD’s. Find out more online! Click here for a large selection of MP3 products, as well as helpful MP3 information
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